Professor web pages

Curriculum Vitae

Jaime (Jaume) Ribera

Professor, IESE Business School
Nationality: Spain
Born in 1952

EDUCATION

Doctor of Industrial Engineering (Doctor Ingeniero Industrial), Universitat Politècnica de Catalunya, July 1983.

Ph. D. (Industrial and Systems Engineering), University of Florida, August 1982.

Master of Sciences (Operations Research), University of Florida, March 1980.

Industrial Engineer, Universitat Politècnica de Barcelona, (ETSIIT), October 1975.

Academic positions

Professor, Production and Operations Management Department, IESE Business School, University of Navarra, since 1982.

Port of Barcelona Chair of Logistics Professor, CEIBS – China Europe International Business School, Shanghai, P. R. China, since 2001 – Joint appointment with IESE Business School.

Associate Dean for Faculty, IESE, University of Navarra, 1993-2001.

Professor, Business Management, Universidad Politécnica de Catalunya, since 1984 (on leave of absence since 1993).

Visiting Professor (IAE-Argentina, INALDE-Colombia, IDE-Ecuador, Piura-Peru, AESE-Portugal, etc.)

Lecturer, Computer Science Engineering Department, Universitat Politècnica de Barcelona, 1977/78.

Lecturer, Statistics Department, Universitat Politècnica de Barcelona, from 1974 to 1978.

Awards

Fulbright Fellowship for Ph.D. program (1978).

Graduate School Fellowship, University of Florida (1979-82).

Spanish Ministry of Education Research Fellowship (1975).

Teaching experience

Undergraduate level – Universitat Politècnica de Catalunya

-    Operations Research (I - Optimization) & (II-Stochastic Models)
-    Operations Management
-    Statistics and Simulation

MBA level (MBA, EMBA, Global EMBA) – IESE, IAE, CEIBS, IIST, Piura, etc.

-    Operations Management (I) & (II)
-    Managing in the Service Sector
-    Managerial System Dynamics
-    Managing in the Health Sector
-    Project Management
-    Statistical Analysis

Ph. D. level – IESE, UPC

-    Operations Management
-    Statistical Models
-    Research Models in Management

Executive Education – IESE, CEIBS, IAE, etc.

-    Long term Advanced Management Programs (PADE, PDG, PDD)
-    Project Management
-    Supply Chain Management
-    Manufacturing Management
-    Service Management
-    Innovation Management
-    Program director for Open and Company Specific Programs (Boeing, Henkel, Tecnatom, Red Electrica Española, SEAT, etc.)

Executive experience

Member of the Board of several Spanish companies, in the financial, health, and manufacturing sectors.
VicePresident of the Board, Caixa de Terrassa.

Consulting experience

Consultant for private and public companies in the following sectors: health, banking, tourism, food processing, textiles, electric components, etc. in Europe, America and Asia in the areas of Organizational Development, Operations Management, Project Management, Quality Management, and Operations Information Systems.

Director and consultant in projects sponsored by the EU and the government of Spain in Estonia, Poland, Czech Republic, Slovakia, Albania, Peru, in the area of Health Systems Management and Financing. Consultant in several World Bank projects involving Latin American and Caribbean countries.

Research management experience

Director of the Research Division, IESE, 1990-93.

Participant and director of multiple research projects at IESE. Participant in research projects sponsored by the European Union, World Bank, etc.

Professional societies membership

President, European Operations Management Association, since 2004.

Member of the Editorial Board of the Harvard Business Review China (since 2002).

Member of the Editorial Board of the International Journal of Operations and Production Management.

Secretary and Member of the Board, Operations Management Association, USA, 1990-97.

Founding Member, INFORMS.

Member of the Decision Science Institute, the Production and Operations Management Society, the Project Management Institute, etc.

Registered Professional Industrial Engineer, Spain.

Selected Publications

Bounded flow equilibrium problems by penalty methods, (with D.W. Hearn). Invited paper, Proceedings of the IEEE International Conference on Circuits and Computers, New York, October 1980, p.162-166.

Convergence of the Frank-Wolfe method for certain bounded variable traffic assignment problems, (with D.W. Hearn) Transportation Research, Vol. 15B, N. 6, 1981, p. 437-442.

Risk acceptability in segments with distinct value orientation, (with G. Bechtel), appearing in Advances of Consumer Research, edited by P. Bagozzi and A. M. Tybout, Ann Arbor: Association for Consumer Research, 1983.

Gestión de stocks y almacenes, appearing in Enciclopedia de la Administración y Dirección de la Empresa, Ed. Orbis, 1985.

Dirección de Proyectos, (with J. Riverola), appearing in Enciclopedia de la Administración y Dirección de la Empresa, Ed. Orbis, 1985.

La diffusion et l'explotation des resultats de la recherche et du developement publics en Espagne, (with P. Nueno), appearing in Utilisation des resultats de la recherche et du developement publics, Commission des Communautes Europeennes, EUR 11243, 1985.

Review of Calculations in Gauss' Elementis Ellipticis Palladis, in Tecnociencia ETSEIT, December 1986.

Algunos aspectos de Gestión en Instituciones Sanitarias, (with J. Valor), en CIRIEC España, No. 4, June-September 1988, p. 175-203.

Management in China, Realities and Perspectives, Center for Organization Studies, May 1989.

El método y la medición del trabajo a la luz de las nuevas tecnologías, CEAM, Revista de Economía y Técnica Industrial, N. 202, 1989.

Gestión en la Empresa Sanitaria, (with J. Valor), Información Comercial Española, 1990.

Servicios 2000, Alta Dirección, N. 161, January-February 1992.

Casos Prácticos del IESE: Fincas Catalonia, Harvard-Deusto Business Review, 1994.

Analisi del Sector Hospitalari de Catalunya - Estudis Sectorials de Qualitat, Centre Catala de la Qualitat, Generalitat de Catalunya, 1994.

Valor, satisfacción y lealtad de clientes como motores de negocio, Harvard-Deusto Marketing y Ventas, No. 20, 1996.

El padrinazgo de clientes o cómo mejorar su lealtad, Harvard-Deusto Marketing y Ventas, No. 20, 1996.

El cliente misterioso, Harvard-Deusto Marketing y Ventas, No. 20, 1996.

Calidad, Definirla, Medirla, y Gestionarla, IESE-Folio, 1997.

Empresas de Servicios – Un mundo de posibilidades, IESE- Folio, 1997.

Factores determinantes de la formación de los profesionales de la salud, en “La Formación de los Profesionales de la Salud”, Fundación BBV, 1996.

Managing Service Operations (with J. Prats), IESE 1997.

An international Study of Quality Improvement Approach and Firm Performance, (with E. Adam et al.), International Journal of Operations and Production Management, 1997.

Operations Management in Spain, International Journal of Operations and Production Management, 1998.

Challenges of Health Reform: Reaching the Poor, World Bank/IESE, 2000.

Promoting Innovation in SME’s (with X. Ferras and E. Terre) in Operations Management and the New Economy, Copenhaguen 2002.

Managing Health Systems for Better Health: The Stewardship Function of the Health Ministries, World Bank/IESE, 2002.

Putting the Core Elements of Critical Chain Management into Perspective: a General Framework for Buffer Management, in Spina, G. et al., Eds. One World? One View of OM?, SG Editoriali, Padova, 2003.

Acreditació de Centres d’Atenció Hospitalària Aguda a Catalunya, (member of the writing team), Generalitat de Catalunya, 2004.

Gestión en el sector de Salud (Vol. 1): Sistemas Sanitarios y gestión de instituciones de salud, Pearson Ed., 2005.

Gestión en el sector de Salud (Vol. 2): Elementos funcionales de gestión de instituciones de salud, Pearson Ed, 2006.

El Forum de las Cultures Barcelona 2004. An organizational study of a unique project (forthcoming)

Project Management (forthcoming)

Author of over 130 cases and technical teaching reports, IESE, Universidad de Navarra.

Languages

Fluent in English, French, Spanish and Catalan. Basic knowledge of German, Italian, and Portuguese.